FPCA Homeowners Division: Insurer Input Needed for OPPAGA Public Adjuster Report
Sep 16, 2009
Through anticipated feedback on the questions below, the Florida Office of Program Policy Analysis and Government Accountability (“OPPAGA”) is seeking information on homeowners’ insurance claims involving Citizens Property Insurance Corporation, along with suggestions for improving interactions between public adjusters and insurers.
Should you wish to participate in this effort, please forward your answers to the questions below to Katie Webb at kwebb@cftlaw.com by Monday, September 21.
This information will be used to create a statutory report that must be submitted to Florida executive and legislative leadership by February 1, 2010.
Please note that OPPAGA, which is not subject to Florida’s Sunshine laws, has advised that any information provided can be generically identified within the final report.
Questions for Insurance Companies
1. What involvement has your company had with public adjusters? How has this involvement changed over time?
2. What effect (financial, claim processing, relationship with policyholder) do you think public adjusters have on your business? Please explain what data/information supports this opinion.
3. What do you think about the following current Florida laws regulating public adjusters?
- Training requirements/apprenticeship
- Fees (catastrophe and non-catastrophe)
- 48 hour waiting period
- Consumer protection methods
- other
4. What impact do you believe these regulatory factors have on your business?
- Training requirements/apprenticeship
- Fees (catastrophe and non-catastrophe)
- 48 hour waiting period
- Consumer protection methods
- other
5. Do you think the laws regulating public adjusters should be modified? Why? How?
6. Is there anything else you would like to share regarding public adjusters?